Version: eXtendASI-DE, eXtendPS-DE, eXtendSanMar
Audience: Administrator, User

Issue

When constituting a new item, you may see this error:

Matrix option "Color/Size Name" already uses that abbreviation. Please choose another.

Cause

During item constitution, the process uses a matrix item option abbreviation to identify the option being applied.

• If a matching matrix option already exists, the process uses the existing option.
  
• If no matching matrix option exists, the process creates a new matrix option based on the user’s selection.
  

The error occurs when the process tries to create a new matrix option whose abbreviation duplicates an existing option’s abbreviation.

Resolution

Fix the conflict by either:

• Updating the existing matrix item option abbreviation, or
  
• Creating a new matrix item option with a unique abbreviation
  

Method 1: Update the existing matrix item option (recommended)

1. In NetSuite, open the matrix item option list used for the item (for example, the relevant Color or Size list).
   
2. Search for the option name shown in the error message.
   
3. Edit the option and update the Abbreviation to a unique value.
   
4. Reconstitute the item.
   

Method 2: Create a new matrix item option

1. Manually create a new matrix item option for the color/size you are trying to constitute.
   
2. Set a unique Name and unique Abbreviation.
   
3. Reconstitute the item.
   

Notes

• If you are not sure which Size and Color option lists are used in your environment, consult your NetSuite Administrator.