Problem

The 'Sync Pricing to ESP' button is missing on certain item records.

Possible Causes and Solutions

The visibility of the 'Sync Pricing to ESP' button is tied to the status of the 'IS ESP ITEM?' checkbox. If this box remains unchecked, the sync button will remain hidden.

Here are some potential causes and their corresponding resolutions:

1. Inactive Item in NetSuite: If the item is not active in NetSuite, the sync button may not appear. Make sure to activate the item in NetSuite first.
   
2. Item Not Active in ESP: If the item is inactive in ESP or has data validation errors, it may prevent the sync button from appearing. Make sure the item is active in ESP and free from any data validation errors.