Version: eXtendFiles 1.8.4 and
above
Audience: Administrator
Overview
To link eXtendFiles to Dropbox, a
user with both Administrator roles in NetSuite
and Dropbox must complete the required
configurations.
Configuration
- In NetSuite,
go
to eXtendTech → eXtendFiles → eXtendFiles
Configuration.
- In Storage Settings → General, select the "Dropbox" the Storage Type.

- Click the "Click to Authenticate for
Dropbox" button
to initiate the
authentication
process.

- You'll be redirected to a Dropbox sign-in page. Log into your Dropbox account. Note: This step is skipped if you're already signed in to Dropbox.

- After signing in, a warning page will appear before connecting the app. Review the message and click "Continue" to proceed.

- Once the app is authorized, eXtendFiles will request access to its folder within Dropbox. Click "Allow".

- After granting access, eXtendFiles will link to your Dropbox account, and a success message will appear in NetSuite.

- An "eXtendFiles" folder in the "Apps" folder of your Dropbox account will be created. This folder will store files uploaded from NetSuite. From within Dropbox, this folder will only be available to the Dropbox account owner unless it has been explicitly shared with others within Dropbox.

Versioning & Additional Settings

Versioning
- To enable file
versioning, turn on
the "Versioning"
preference.
Delete Files From
Storage
- To delete
files from
Dropbox when all related
eXtendFiles records are
deleted in NetSuite, turn on
the "Delete Files From
Storage" preference.
Direct Upload (Highly recommended)
- Turn this on to enable Direct
Upload and improve file upload
performance.
Recommendation: We highly
recommend enabling Direct
Upload for Dropbox storage. It
significantly improves upload performance
and reliability, especially for larger
files.
Frequently Asked Questions (FAQs)
Q: Where are the files stored in
Dropbox?
A: An "eXtendFiles" folder will be created in the "Apps" folder of your Dropbox account. This folder will store files uploaded from NetSuite. Locating eXtendFiles Uploads in Dropbox.
A: An "eXtendFiles" folder will be created in the "Apps" folder of your Dropbox account. This folder will store files uploaded from NetSuite. Locating eXtendFiles Uploads in Dropbox.
Q: Who can access the eXtendFiles
folder in Dropbox?
A: By default, the folder is only available to the Dropbox account owner. It needs to be explicitly shared with others within Dropbox for additional access. Locating eXtendFiles Uploads in Dropbox.
A: By default, the folder is only available to the Dropbox account owner. It needs to be explicitly shared with others within Dropbox for additional access. Locating eXtendFiles Uploads in Dropbox.