Version: eXtendFiles all versions
Audience: Administrator

Problem

In an eXtendFiles installation utilizing Amazon S3 for backend storage, an "Internal server error" message is displayed when attempting to upload an eXtendFiles record.

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Cause

The issue is related to whitespace being included in the S3 bucket name on the eXtendFiles Configuration page.

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Solution

Remove any whitespace from the bucket name in your eXtendFiles Amazon S3 configuration.