Version: eXtendFiles 1.5.0 and above
Audience: Administrator
The approval webpage displays eXtendFiles that are marked as "Public" in the eXtendFile record. However, the approval/rejection record results required for approval and rejection are based on the saved search configured at eXtendFiles → eXtendFiles - Approval Setup, in the Saved Search Id for Approve/Reject field.
![Image Placeholder](/desk/file/15063867/image.png)
To identify the criteria that may prevent the record from being returned, compare the criteria in this saved search with the data on the eXtendFiles record that is being approved/rejected.
If the above resolution does not help, ensure that the role used to generate the integration token for eXtendFiles has the necessary permissions to search for the record.