SuiteApp Version: 1.11 and above
Mobile App Version: 1.11 and above
Audience: User


Use Case

  • Reporting application crash reports to eXtendTech.
  • Saving or sending the crash reports to your IT Administrator.

Summary

If the eXtendMobile application crashes due to unforeseen issues, you can use eXtendMobile to share the crash report via email or other messaging applications. This helps to reach eXtendTech Support with details of the crash report for faster resolution.

Sharing Crash Reports

If the eXtendMobile application crashes, you will see a screen displaying a crash report. On this screen, you will be presented with two buttons: one for sharing the report via email and other messaging applications, and the other for exiting the screen, as shown in the screenshot below.
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Upon selecting the SHARE button, the mobile device's sharing screen will open.
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