SuiteApp Version: eXtendMobile 1.12.220 and above
Mobile App Version: eXtendMobile 1.12.925 and above
Audience: NetSuite Administrator

Overview

The eXtendFiles Uploader can automatically compress images during upload to reduce bandwidth usage and improve upload performance. Your NetSuite Administrator controls these settings.

How compression quality works

  • A higher percentage means more compression (smaller files).
  • A lower percentage means less compression (larger files, closer to the original).
  • If compression fails for any reason, the app uploads the original file instead.

Configuration options (cellular vs Wi‑Fi vs disabled)

You can configure compression behavior separately for different network conditions:

  • Mobile/Cellular: Compression settings that apply when the device is using cellular data.
  • Wi‑Fi: Compression settings that apply when the device is connected to Wi‑Fi.
  • Disabled: Compression is turned off (the original image is uploaded without compression) when set to 0%.

Set up compression preferences

  1. Go to eXtendTech → eXtendMobile → Setup in NetSuite.

  2. In the Network Compression Configuration section, define your preferred settings for Mobile/Cellular, Wi‑Fi, and/or Disabled (0%).

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  3. Click Submit.

Supported formats

The following image formats support compression:

  • PNG
  • JPG
  • WebP
  • HEIC

Frequently Asked Questions (FAQs)

Q: What happens if compression fails?
A: If compression doesn't work, your original file is uploaded instead.
Q: Does compression work for all types of uploads?
A: Yes. Compression applies to both camera captures and uploads from local storage.
Q: What does a higher compression percentage do?
A: It compresses the image more, which typically reduces file size but can reduce image quality.
Q: What if image compression quality is set to 0%?
A: Compression is skipped and the original image is uploaded without compression.