Version: eXtendMobile all versions
Audience: iPhone users uploading photos through eXtendMobile

Overview

When uploading already-captured photos from your iPhone through eXtendMobile, you may notice that images are being uploaded in HEIC format instead of JPEG. This occurs because HEIC is the default image format on iPhones using iOS 11 or later.

Configuration

To change your iPhone's camera settings to save photos in JPEG format instead of HEIC, follow these steps:

Change Camera Format Settings

  1. Open the Settings app on your iPhone
  2. Tap Camera
  3. Select Formats
  4. Change the format from "High Efficiency" (HEIC) to "Most Compatible" (JPEG)
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Frequently Asked Questions (FAQs)

Q: Why does my iPhone use HEIC format by default?
A: HEIC (High Efficiency Image Format) is Apple's preferred format because it creates smaller file sizes while maintaining high image quality.

Q: Will changing this setting affect my existing photos?
A: No, this setting only affects new photos taken after the change. Existing photos will remain in their original format.

Q: Will JPEG photos take up more storage space?
A: Yes, JPEG files are typically larger than HEIC files, so they will use more storage space on your device.