SuiteApp Version: eXtendMobile 1.12 and above

Mobile App Version: eXtendMobile 1.12 and above

Audience: eXtendMobile Admin

eXtendMobile allows you to cache your functions for executing updates to records when there is no internet access available. The requests are saved on the mobile device and are sent to NetSuite for processing once internet access is restored.

This feature is exclusively available in the eXtendMobile app, supporting create, update, view, and list function types. To use function caching, you must also disable the Synchronous Function feature.

When creating or updating any existing functions, you'll find an option named Cache Function. Enable this option to turn on caching for the function.

Once enabled, an icon indicating that caching is active will appear on the function tile, as shown below.

To view all the related record types that are backed up based on the functions enabled with caching, navigate to Settings → Function Cache Settings.

A list of cached record types, based on the functions marked as caching functions, will appear as shown in the screenshot below: 

When you tap on any record type, you will see the caching update scheduling details. By default, the cache update duration is set for one day. You can change the cache update duration using the screen below:

When a function enabled with caching is deleted or updated, the caching searches retain the fields used for caching. Since these fields are no longer in use, you can tap the Optimize Saved Search button to remove them from the caching search. 

If a new function or field is added, it will automatically be included in the cached search. The cache is also updated when a user logs into the mobile app.

You can also tap the Cache Now button to update the cache immediately. If the cache cannot be successfully updated, it will appear in red:

Tap the record tile to see the error: 

When users log in, the cache is not updated instantly. In the cache settings, you will see a timer icon next to the records not cached, and the tiles will be greyed out as shown in the screenshot below. The caching starts 15 minutes after login. If you want, you can tap on the record tiles to update them directly. 

To update the cache now, tap on the record tile and tap Cache Now: 

Once updated, the list will be updated as shown below: