Version: eXtendMultiFulfillment all versions
Audience: Administrator, User

Issue

If you encounter a multifulfillment log message stating “Queue record already exist. sales order id: your sales order internal id queue record id: your queue record internal id It will be processed soon.” This message appears in the Multifulfillment Logs when attempting to process a multifulfillment sales order which has already been queued for processing. However, there can be an issue where the multifulfillment does not process even after a significant amount of time has passed and that the entry continues to be listed.
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Causes

The could happen due to several potential reasons. Review the potential causes below to see if they may be related to your situation.

  1. The multifulfilment queue processing script (eXtendMultiFulfillment Map Reduce) may not have a scheduled deployment.
  2. The multifulfillment queue processing script (eXtendMultiFulfillment Map Reduce) deployment could be running on a slow schedule, causing a delay in processing the queue.
  3. The multifulfillment queue processing script deployment may have an End Date configured that is after the current date.
  4. The multifulfillment queue processing script might be queuing behind other long-running Map/Reduce scripts from other customizations in your environment.