Version: eXtendOrders 2.0
Audience: Administrator, User
Problem
When attempting to make a copy of an existing sales order using eXtendOrders' "Copy Order" button, an "Invalid Suitelet Call" error message is intermittently received:
“Failed to copy the order
Unexpected response received
Invalid Suitelet Call”
![Image Placeholder](/desk/file/15854139/image.png)
Solution
This happens due to the StickyNotes bundle being deployed on the sales order record. This is known to occur on StickyNotes versions 2.01.04, 2.01.05, and 2.01.06.
Bundle: StickyNotes
Bundle ID: 49018
Owner: NetSuite Platform Solutions Group - StickyNotes (3849685)
There are two known options to prevent the error from occurring:
- Undeploy StickyNotes from the Sales Order record type in the StickyNotes Setup page.
- Set the StickyNotes Record Page User Event script deployment to 'All Roles' for the audience instead of to 'All Employees'.