Version: eXtendOrders 2.1.0 and above
Audience: Administrator

Problem

When using eXtendOrders for Drop Shipment and Special Order Purchase Order generation, the selected vendor in eXtendOrders is not being set in NetSuite's "PO Vendor" field when creating line items.

In the example below, a vendor has been assigned in the eXtendOrders Configurator UI of "Blank Vendor":
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When creating line items, the vendor is not set in the PO Vendor field:
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Cause

This usually happens when the "Limit Vendor List On Items" preference is enabled in NetSuite. This preference restricts eXtendOrders from dynamically assigning vendors. When enabled, vendors can only be assigned if they match the pre-assigned vendors on the associated main items, surcharge items, and service items.

Solution

Follow these steps to resolve the issue:

  1. Go to Setup → Accounting → Accounting Preferences
  2. Select the Order Management subtab
  3. In Drop Shipments & Special Orders, turn off Limit Vendor List On Items
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