Version: eXtendOrders 2.1.76 and above
Audience: Administrator, User

Problem

When attempting to add a deco line in the eXtendOrders Configurator UI, the following error message is displayed:

"Main items are not selected on modal, Default IMC Group is not specified in selected items on main item modal or Default IMC Group is not specified on setup screen."

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Cause

This error occurs when the following configuration exists:

  • The eXtendOrders Processing Preferences do not have a Default IMC Group defined.
  • The item has an eXtend - IMC Group assigned.
  • The Main Item Saved Search specified in the eXtendOrders Processing Preferences does not include the eXtend - IMC Group column in its results.

Solution

Follow these steps to resolve the issue:

  1. Navigate to the eXtendOrders Processing Preferences by going to eXtendTech → eXtendOrders → Setup.
  2. Locate the Main Item Saved Search Id field on the Saved Searches subtab. Find and open the saved search using the listed internal ID.
  3. In the saved search, go to Results tab and verify that the eXtend - IMC Group column is included in the results. If it's not present, add it to the results.
  4. Save the saved search.
  5. Return to the eXtendOrders Processing Preferences page.
  6. Re-save the eXtendOrders Processing Preferences record to ensure the changes take effect.

To verify the eXtend - IMC Group field on an item, navigate to the item record and look for the eXtend - IMC Group field in the eXtendOrders subtab or use the field search functionality.