Version: eXtendOrders 2.1.69 and above
Audience: Administrator

Overview

The Imprint Method Configuration (IMC) caching system in eXtendOrders optimizes the performance of the Configurator UI by maintaining cached IMC data. There are default deployments in place out of the box, but you can make modifications to the scheduled processing depending on your environment and whether more frequent caching is beneficial.

Configuration

The IMC caching system requires three main components to be configured:

1. Script Deployment Setup

  1. Navigate to Customization → Scripting → Scripts

  2. Locate the workflow action script: eXtendOrders Set IMC Cache Data

  3. Ensure the following script deployment has been created:

    • Record Type: eXtend IMC Imprint Method Configuration
    • Status: Released
    • Log Level: Audit or Error
    • Audience: All roles

2. Workflow Configuration

  1. Access the active workflows for eXtend IMC Imprint Method Configuration record type
  2. Locate the workflow: eXtendOrders Create/Update IMC Cache[B]
  3. Ensure the workflow is running and that it contains the "eXtendOrders Set IMC Cache Data" workflow action

3. Map/Reduce Script Scheduling

  1. Navigate to Customization → Scripting → Scripts
  2. Locate the script: eXtendOrders Set IMC Cache Data MR
  3. Create or update the scheduled deployment
    1. Note: There is an unscheduled deployment present that shouldn't be modified
      1. Name: eXtendOrders Set IMC Cache Data MR[DNS]
      2. ID: customdeploy_extend_orders_imc_cache_dns
  4. We recommend running this weekly during off-peak hours for most environments

Frequently Asked Questions (FAQs)

Q: What happens if the IMC cache becomes outdated?

A: The Map/Reduce script refreshes the cache during its next scheduled run. For immediate updates, the workflow action script handles real-time changes when IMC records are modified.

Q: Do I need to enable any specific preferences for IMC imports?

A: Yes. Enable the "Run Server SuiteScript and trigger WorkFlows" preference when importing IMC records to ensure proper cache updates.

Q: What happens when an IMC record is inactivated?

A: The "eXtendOrders Set IMC Cache Data" workflow automatically updates the cache to reflect the inactivation.

Q: What happens if an IMC record is deleted?

A: We recommend inactivating the IMC record instead of deleting it. However, if deletion is necessary, create another version of the eXtendOrders Create/Update IMC Cache[B] workflow that runs Before Record Submit to handle IMC record deletions. The base workflow handles creations, edits, and inactivation in an After Record Submit context, which isn't valid for deletions—the record won't exist when the workflow runs. The scheduled eXtendOrders Set IMC Cache Data MR Map/Reduce script will also handle this scenario, but the workflow is recommended if you need a real-time update to refresh the cache immediately after deletion.