Version: eXtendOrders 2.0.0.25 and above
Audience: Administrator

Overview

Depending on the routing of your eXtendOrders-configured order, multiple purchase orders (POs) will be created based on the vendors you specify for blank items, their decorations in the configurator, and their shipping routes. This article explains how shipping details are set on these generated POs and where they come from.

Configuration

Customer shipping details

Customer shipping information comes from the following Sales Order fields:


  • Shipping Address - From the Ship to Address field
  • Shipping Method - From the Ship Method field
  • Ship Date - From the Ship Date field
  • In Hands Date - From the End Date field
  • Customer Shipping Account# - From the eXtendOrders field V2C SHIP ACCT # {custbody_extend_v2cshipacctnum}
⚠️ Important: If you update any of these fields after generating item lines, the changes won't be reflected in the Sales Order columns. This means the generated POs will show the old shipping values. You must regenerate item lines whenever you update customer shipping details.

Vendor shipping details

You enter vendor shipping details in the configurator. The default shipping address is automatically populated from the vendor record if available, but you can change it as needed.

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How shipping details flow through the PO chain

When you approve the Sales Order, the system generates purchase orders and applies shipping details as follows:

  1. Blank vendor PO - Contains the shipping details of the first decorator (so the blank items ship directly to the decorator)
  2. First decorator PO - Contains the shipping details of the second decorator (if you have multiple decorations)
  3. Subsequent decorator POs - Each contains the shipping details of the next decorator in the chain
  4. Final decorator PO - Contains the customer's shipping details (so the finished product ships to the customer)

Special order handling

If you mark the cluster as a Special Order, the blank PO will still have the first decorator's shipping address, but all decoration POs will ship to your company or the selected subsidiary's address.

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