Version: eXtendPS-DE 1.3.8 and above
Audience: Administrator

Issue

When using the "Make Copy" function for a sales order or purchase order within NetSuite, all field values under the eXtendPS-DE subtab are copied to the new record as part of the standard NetSuite functionality. 

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Resolution

To address this issue, eXtendPS-DE provides a NetSuite workflow named "eXtendPS-DE Clear PS Fields on Copy [S]". This workflow clears all copied eXtendPS-DE field values during the sales order or purchase order copy event, allowing new values to be set.

Steps to Implement the Workflow

  1. Go to your list of workflows in NetSuite.
  2. Search for the "eXtendPS-DE Clear PS Fields on Copy [S]" workflow.
  3. Ensure that the workflow status is set to "Released".