Version: eXtendPS-DE 1.3.8 and above
Audience: Administrator
Issue
When using the "Make Copy" function for a sales order or purchase order within NetSuite, all field values under the eXtendPS-DE subtab are copied to the new record as part of the standard NetSuite functionality.
Resolution
To address this issue, eXtendPS-DE provides a NetSuite workflow named "eXtendPS-DE Clear PS Fields on Copy [S]". This workflow clears all copied eXtendPS-DE field values during the sales order or purchase order copy event, allowing new values to be set.
Steps to Implement the Workflow
- Go to your list of workflows in NetSuite.
- Search for the "eXtendPS-DE Clear PS Fields on Copy [S]" workflow.
- Ensure that the workflow status is set to "Released".