Version: eXtendPS-DE 1.2.6 and above
Audience: Administrator

Overview

eXtendPS-DE allows you to log the XML Request and XML Response transmitted between your NetSuite account and your vendor's PromoStandards services. These logs are created using the eXtendTech Logs and eXtendTech Log Details custom records.
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Configuration

To enable the logging preference:

  1. Navigate to the eXtendPS-DE Setup page
  2. Go to the Additional Settings subtab
  3. Enable the "LOG REQUEST/RESPONSE XML" checkbox
We recommend enabling request/response logging in Production environments only temporarily and for debugging purposes.
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Usage

When the Log Request/Response XML preference is enabled:

  • Every PromoStandards service use via eXtendPS-DE will log XML Requests and Responses
  • Logs are stored in the eXtendTech Log Details custom record
  • Log Types are "INFO(REQ)" for requests and "INFO(RES)" for responses
  • Logs are grouped under the eXtendTech Logs custom record with Log Type "promo_request_response_log"

Viewing eXtendTech Logs

  1. Go to eXtendTech → eXtendPS-DE → PromoStandards Integration Log
  2. Open the most recent eXtendTech log record with the Log Type "promo_request_response_log"
  3. Under the Custom subtab, find the eXtendTech Log Details record for the XML Request and XML Response

  4. Open these records to view the logged XML Request/Response
  5. The XML logs are stored under the "MESSAGE" field

Frequently Asked Questions (FAQs)

Q: Is it safe to keep logging enabled in a production environment?
A: It's recommended to enable request/response logging in Production environments only temporarily and for debugging purposes to avoid performance impact and excessive data storage.

Q: How can I filter these logs in saved searches?
A: Use the log type "promo_request_response_log" for eXtendTech Logs and "INFO(REQ)/INFO(RES)" for eXtendTech Log Details in your saved search criteria.