Version: eXtendPS-DE 1.2.6 and
above
Audience: Administrator
Overview
eXtendPS-DE allows you to log the XML Request
and XML Response transmitted between your
NetSuite account and your vendor's
PromoStandards services. These logs are
created using the eXtendTech
Logs and eXtendTech Log
Details custom records.
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Configuration
To enable the logging preference:
- Navigate to the eXtendPS-DE Setup
page
- Go to the Additional Settings subtab
- Enable the "LOG REQUEST/RESPONSE
XML" checkbox
We recommend enabling
request/response logging in Production
environments only temporarily and for
debugging purposes.
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Usage
When the Log Request/Response XML preference is enabled:
- eXtendPS-DE will log XML Requests and Responses
- Log details are stored in the eXtendTech Log Details custom record
- Logs are grouped under the eXtendTech Logs parent custom record with Log Type "PROMOSTANDARDS SERVICE LOG"
Viewing eXtendTech Logs
- Go to eXtendTech → eXtendPS-DE → PromoStandards Integration Log
- Open the most recent eXtendTech Logs record with the Log Type "PROMOSTANDARDS SERVICE LOG"
- Under the Custom subtab, find the eXtendTech Log Details record for the XML Request and XML Response
- Open these records to view the logged XML Request/Response
- The XML logs are stored under the "MESSAGE" field
Frequently Asked Questions (FAQs)
Q: Is it safe to keep logging enabled in a production environment?
A: It's recommended to enable request/response logging in Production environments only temporarily and for debugging purposes to avoid performance impact and excessive data storage.
Q: How can I filter these logs in saved searches?
A: Use the log type "PROMOSTANDARDS SERVICE LOG" for eXtendTech Logs.