Version: eXtendPS-DE 1.2.6 and above
Audience: Administrator

Overview

eXtendPS-DE allows you to log the XML Request and XML Response transmitted between your NetSuite account and your vendor's PromoStandards services. These logs are created using the eXtendTech Logs and eXtendTech Log Details custom records. To filter the logs in saved searches, use the log type "promo_request_response_log" and "INFO(REQ)/INFO(RES)".
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Configuration

To enable the logging preference, select the "LOG REQUEST/RESPONSE XML" checkbox on the eXtendPS-DE Setup page, under the Additional Settings subtab. We recommend enabling request/response logging in Production environments only temporarily and for debugging purposes.
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Usage

If the Log Request/Response XML preference is activated, every time you use any PromoStandards services via eXtendPS-DE, the XML Request used internally and the incoming XML Response from your vendor's PromoStandards service will be logged. These are stored in the eXtendTech log details custom record with Log Types "INFO(REQ)" and "INFO(RES)" respectively.

These eXtendTech log details request and response logs are grouped under the eXtendTech Logs custom record with Log Type "promo_request_response_log".

To view the eXtendTech Logs:

  1. Go to eXtendTech → eXtendPS-DE → PromoStandards Integration Log.
  2. Open the most recent eXtendTech log record with the Log Type "promo_request_response_log".
  3. Under the Custom subtab, you'll find the eXtendTech Log Details record for the XML Request and XML Response. Click on these records to view the logged XML Request/Response. The XML logs are stored under the "MESSAGE" field.