Version: eXtendFiles 1.6.5 and above
Audience: Administrator, User

Problem

When trying to upload an eXtendFiles record using inline upload on iOS with NetSuite in a web browser, the upload process never completes.
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Solution

To ensure proper functionality of eXtendFiles authentication, it is necessary to allow cross-site tracking in the web browser being used. Below are examples of how to enable cross-site tracking in Safari and Google Chrome. Other web browsers should have a similar setting.

Safari

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Google Chrome

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