Version: eXtendMobile all versions
Audience: Administrator

Problem

When trying to create a new function in eXtendMobile, the Scan Filter or Search Filter configuration fields do not appear.

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Solution

This issue can occur when the NetSuite role associated with eXtendMobile's access token lacks the necessary permissions to interact with the specified record type.

For instance, if the eXtendMobile Server User role lacks permission to handle Sales Order records, and this role is configured for the access token user, then the field options will not appear in the Scan Filter or Search Filter list. Once you add the necessary permission to the role, the Scan Filter and Search Filter lists will populate.