Version: eXtendMultiFulfillment all versions
Audience: User
Problem
You can't change the ship carrier field from within the Pre-Fulfillment Modal.
Cause
When the ship carrier changes on an item fulfillment record in NetSuite, NetSuite reloads the record to apply the change.
Because of this NetSuite limitation, the ship carrier can't be changed from within the Pre-Fulfillment Modal as the same change won't be possible during downstream processing.
Solution
Select the ship carrier on the sales order before using the Pre-Fulfillment Modal.
The Pre-Fulfillment Modal uses the ship carrier selected on the sales order.
Frequently Asked Questions (FAQs)
Q: Can I change the ship carrier from the Pre-Fulfillment Modal?
A: No. NetSuite requires the item fulfillment record to reload when the ship carrier changes, so this field can't be changed from the modal.
Q: Which ship carrier is used in the Pre-Fulfillment Modal?
A: The ship carrier selected on the sales order is used in the Pre-Fulfillment Modal.