Version: eXtendOrders 2.0.0.26 and above
Audience: Administrator

Overview

By default, the eXtendOrders Configurator UI is available on the Inventory Item and Non-Inventory Item types. To enable it on other item types, you'll need to perform additional configuration steps.

Prerequisites

You need Administrator access to NetSuite or permissions to deploy scripts and modify custom forms.

Configuration

Script Deployments

To enable the eXtendOrders Configurator UI on other item types, deploy these scripts:
  1. eXtendOrders Client Script
    1. Go to Customization →  Scripting → Scripts 
    2. View the client script named "eXtendOrders Client Script"
    3. Review existing script deployments and create a new one if not present for your item type
    4. Set Status to "Released" and Log Level to "Audit"
    5. Under Audience, select "ALL INTERNAL ROLES" or specific roles as needed
    6. Save the deployment
  2. eXtendOrders User Event Script
    1. Go to Customization → Scripting → Scripts 
    2. View the user event script named "eXtendOrders User Event Script"
    3. Review existing script deployments and create a new one if not present for your item type
    4. Set Status to "Released" and Log Level to "Audit"
    5. Under Audience, select "ALL INTERNAL ROLES" or specific roles as needed
    6. Save the deployment

Item Form Configuration

After deploying the scripts, configure the item forms:
  1. Navigate to the custom item forms applied to your item type
  2. Make sure these fields on the Item/Deco subtab are enabled:
    1. eXtendOrders Display OIC Information On Items - Set Display Type to "Normal"
    2. eXtendOrders Show InlineHtml Button On Items - Set Display Type to "Normal"

Frequently Asked Questions (FAQs)

Q: Can I enable the Configurator UI on all item types?
A: No. The following item types don't support the required fields, so the eXtendOrders Configurator UI cannot be enabled on:

  1. Service
  2. Other Charge
  3. Group