Version: eXtendOrders 2.0.0.2 and above
Audience: All

Overview

On a decorated order, a repeat order, or "reorder", often has a lower setup charge or a zero-dollar setup charge. When configured, eXtendOrders can automatically set the correct setup charge by marking a sales order as a repeat order.

Configuration (Administrator)

Configure the "REPEAT ORDER" field on the eXtendOrders Setup screen at eXtendTech → eXtendOrders → Setup with field id which will be used to indicate a sales order as a repeat order. This should be a checkbox field on the sales order. Users will check this checkbox on a sales order to indicate to eXtendOrders that the order is a repeat order.
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Configuration (User)

On your Item Imprint Method Configuration records, define a different setup charge item in the "IMC - REPEAT SETUP ITEM" field along with the "IMC - REPEAT SETUP COST".
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Usage (User)

When entering a sales order, users will check the configured "repeat order" checkbox. Upon line item generation, the repeat setup charge will be added as line item instead of the normal "IMC - SETUP ITEM" setup charge.
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Note: The placement and name of the "repeat order" field will depend on the configuration performed by your NetSuite Administrator.