Version: eXtendOrders all versions
Audience: All

Overview

On a decorated order, a repeat order (or "reorder") often has a lower setup charge, or a $0 setup charge. When configured, eXtendOrders can automatically apply the correct setup charge by marking a sales order as a repeat order.

Prerequisites

  • You have eXtendOrders installed and configured.
  • You have permission to edit eXtendOrders setup and customize the sales order form/fields (typically Administrator role).
  • You have a checkbox field on the sales order that will be used to indicate a repeat order.

Configuration

Administrator setup (configure the repeat order field)

  1. Go to eXtendTech → eXtendOrders → Setup.
  2. Configure the REPEAT ORDER field on the setup screen with the field ID of the checkbox field you will use on the sales order to indicate a repeat order.
  3. Save your changes.
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User setup (configure repeat setup charge on IMCs)

On your Item Imprint Method Configuration (IMC) records, define a different setup charge item and amount for repeat orders:

  • IMC - REPEAT SETUP ITEM
  • IMC - REPEAT SETUP COST
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Usage

Mark a sales order as a repeat order

  1. Open or create a sales order.
  2. Check the configured Repeat Order checkbox on the sales order.
  3. Proceed with line item generation.

When the order is marked as a repeat order, the repeat setup charge will be added as a line item instead of the normal setup charge.

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Note: The placement and name of the repeat order field depend on how your NetSuite Administrator configured the sales order form.