Prerequisites

Access to item records and the eXtendOrders Setup page in NetSuite.

Configuration

To enable items to be decorated:

1. Assign an eXtend - IMC Group to the item.
   
2. For Distributors, typically use "Default IMC Group".
   
3. For Suppliers, create IMC Groups based on different Imprinting Method options and Setup / Run Charge pricing and apply that group to the item.
   
4. For more information, see Configure an Item as an Item Surcharge or Imprint Surcharge for use in eXtendOrders.
   

To enable items as surcharges:

1. Classify items by enabling these preferences on the item record:
   

   • eXtend - Item Surcharge
     
   • eXtend - Imprint Surcharge
     

2. These preferences determine item availability in surcharge modals in the configurator UI.
   

To automatically source Color, Size, and Vendor information in the configurator UI:

1. On the eXtendOrders Setup page, include field references to the associated values on the item record.
   

Item Settings

Description Display Configuration

1. Enable the "COPY FROM SALES ORDER" checkbox on the item record.
   
2. This ensures setup and charge item descriptions are copied from the sales order to the generated purchase order.
   
3. For more information, see Show Sales Order Setup Item's Description on Associated Purchase Order.
   

Frequently Asked Questions (FAQs)

Q: Why shouldn't I mark items as Drop Ship or Special-Order in NetSuite?
A: eXtendOrders handles these functionalities. Enabling these preferences in NetSuite will override eXtendOrders behavior, potentially causing conflicts or unexpected results.

Q: How do I ensure decoration details are included on purchase orders?
A: Enable the "COPY FROM SALES ORDER" checkbox on the item record. This copies the description from the sales order to the linked purchase order, including necessary decoration details.