Use Case
- Search for a vendor's items and constitute them in NetSuite.
- Refresh item details with the latest data from PromoStandards.
Overview
Usage
Searching and Constituting Items
- Go to eXtendTech → eXtendPS-DE → Item Search.
- Select a Vendor in the dropdown and enter the Vendor Item ID, then click Submit.
- Review the item details across various tabs (information availability depends on which PromoStandards services the vendor offers).
- To create the item in NetSuite, select your desired attributes (colors, sizes, etc.) and click Constitute Item. If you do not select color(s), size(s), or both, upon submission the item will be constituted in all available colors, all available sizes.
- A status message will appear, and you'll receive an email when the items are created.


Understanding Item Creation Results
- You may receive multiple emails depending on how many items were created and your email settings
- Color names longer than 15 characters will be abbreviated to the first 15 characters
- Matrix item names follow the template defined in eXtendPS-DE Setup (contact your NetSuite Administrator for details)
- If an item doesn't use size or color attributes, those parts will be omitted from the item name
- Purchase prices come directly from the vendor's PromoStandards data
- The vendor can be automatically set as the preferred vendor if enabled (contact your NetSuite Administrator)
- For accounts with Multiple Currencies, prices will be set according to the vendor's currency settings
After creation, you can view and use the item in transactions. Item images and inventory information links will be available on the item record if the vendor provides those services.
Refreshing Item Information
To update an existing item with current information:
- Navigate to the item record
- Click Refresh from PromoStandards to update both item details and pricing, or Refresh PromoStandards Pricing to update only pricing information
Note: These buttons will only appear if enabled in your eXtendPS-DE Setup settings. Item names and sales prices will only be updated if the corresponding settings are enabled. If the FOB ID is not present on your item record, the very first FOB point received in the Pricing and Configuration response will be used for updating the pricing of your item. The fields eXtendPS-DE Product -FOB ID and eXtendPS-DE Product-FOB Value can be used to know which FOB ID the pricing was returned from.
Bulk Price Updates
Refreshing Purchase Price of eXtendASI-Constituted Items through eXtendPS-DE
The system matches ASI items to PromoStandards data by:
- Finding the ASI product number on the item
- Getting the matching PromoStandards product data
- Matching the specific part based on ASI color and size
- Retrieving current pricing information
Note:
- The button will NOT be
visible if the Product Pricing and Configuration and Product Data endpoints
are not configured for the vendor.
- It will always use the
first FOB Point available in Product Pricing and Configuration response as
FOB points are not available on ASI items.
- If the purchase price
received from PromoStandards pricing response is zero, then it will not be
updated on the existing item record.
Price Data Caching
Quick Links
After creating items, useful links are added to the item record that let you quickly access:
- Item Details through eXtendPS-DE View Item Details
- Inventory information through eXtendPS-DE Inventory URL
Frequently Asked Questions (FAQs)
Q: Why don't I see images on my newly created items?
A: Images are added using a separate process that runs after item creation. Your vendor must also be configured with the Media Content Service for images to appear.
Q: Why am I getting an error about duplicate items?
A: If you try to create an item with the same style as an existing item but from a different vendor, you'll need to make the item unique by adding a prefix or suffix to the name.
Q: What pricing type is used when creating items?
A: By default, "Customer" pricing is used, but "Net Price" will be used if the vendor is listed under "Net Pricing Vendors" in your eXtendPS-DE Setup. Contact your NetSuite Administrator for your specific configuration.
Q: Why can't I see the inventory link on my item record?
A: Make sure the "PromoStandards DE Inventory URL" field is visible on your item form. Contact your NetSuite Administrator to adjust the form layout.