Version: eXtendPS-DE 1.4.67 and above
Audience: User

Overview

eXtendPS-DE allows you to search for Order Status and Order Shipment Notification details using either a purchase order # or vendor sales order #. You can access this functionality through the Order Search feature.

The Order Search requires a vendor Reference Number—either your purchase order # or the vendor's sales order #.

Performing an Order Search

  1. Go to eXtendTech → eXtendPS-DE → Order Search.
  2. Populate the following fields: 
    1. Select the vendor in the Vendor dropdown
    2. If searching by your company's purchase order #, select Purchase Order from the Order Type dropdown and enter it in the Reference Number field
    3. If searching by the vendor sales order #, select Sales Order from the Order Type dropdown and enter it in the Reference Number field
      You can also directly enter your purchase order # in Reference Number field and the corresponding vendor, and Order Type will be auto populated if the order exists in your NetSuite account.
    4. If searching for all open orders, select All Open form the Order Type dropdown. Note: If you use this option, you will not get results for the Order Shipment Notification search as PromoStandards does not support “All Open” for the Order Shipment Notification service at this time
    5. Click Search
    6. The results will populate, including the current Order Status, the Expected Ship Date, and the Expected Delivery Date

Data will be populated depending on the availability of the PromoStandards Order Status and Order Shipment Notification information from the Vendor and the version of the PromoStandards service.

Order Status 1.0.0 and Order Shipment Notification 1.0.0 

Additional information can be viewed by clicking the links and buttons included in the search results.

View All Details

This button will show the order details, shipping details, package information: 

Additional Order Details

This link will show order details:

Additional Shipping Details

This link will show shipping address details:

Additional Package Details

This link will show the package details:

Order Status 2.0.0 and Order Shipment Notification 2.0.0 

Additional information can be viewed by clicking the links and buttons included in the search results.

View All Details

This button will show the order details, shipping details, package information, and contact details:

View Product Details

This button will show the product details:

Issue 1 Info

This link will show details regarding any noted order issues:

Additional Order Details

This link will show order details and contact information:

Additional Shipping Details

This link will show shipping address details:

Additional Package Details

This link will show package information:

Search result when Order Status information is not received from the Vendor

  1. Order Status 1.0.0

  2. Order Status 2.0.0

Search result when Order Shipment Notification information is not received from the from the Vendor

  1. Order Shipment Notification 1.0.0

  2. Order Shipment Notification 2.0.0

Order Status and Order Shipment Notification updates can also be scheduled by your NetSuite Administrator to allow for automatic updates on a predefined schedule: