Version: eXtendSAGE-DE 1.0.0
Audience: User

Overview

eXtendSAGE-DE allows you to perform order status searches for orders in SAGE directly from your NetSuite account. In this article, we will explore the different ways to view a SAGE order's order status details using eXtendSAGE-DE.

Transactional Order Search

There are two ways to view a purchase order's SAGE order status on demand:
  1. Using the "Update SAGE Order Status" button to update the SAGE ORDER STATUS field on the Purchase Order.
  2. Using the "View Order Status Details" link on the purchase order.

Update SAGE Order Status button

  1. Go to a purchase order for a SAGE-connected supplier.
  2. Click the "Update SAGE Order Status" button.
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  3. The SAGE ORDER STATUS field on the eXtendSAGE-DE subtab will be updated to the order's current status in SAGE.
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View Order Status Details link

  1. Go to a purchase order for a SAGE-connected supplier.
  2. Click the "View Order Status Details" link on the eXtendSAGE-DE subtab.
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  3. A new tab will open and show the current order status in SAGE.

Order Status Search Page

  1. Go to eXtendTech → eXtendSAGE-DE → Order Status Search.
  2. NetSuite vendors with a SAGE SUPPLIER ID configured will appear in the NetSuite Vendor drop down.
  3. Optionally, enter a particular SAGE Order # to see the status for a particular order.
  4. Click Submit to perform the search.
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Scheduled Order Status Update

Order status updates from SAGE can be processed automatically on a schedule when configured by your NetSuite Administrator. See Configure Scheduled Order Status Updates in eXtendSAGE-DE for configuration steps.