Version: eXtendFiles 1.8.7 and above
Audience: Administrator

Overview

This article explains how to manage file migration, file conversion, and signed URL generation settings in eXtendFiles in sandbox and release preview environments.

Configuration

Controlling File Migration, File Conversion, and Signed URL Generation in Sandbox & Release Preview

By default, file migration, file conversion processes (thumbnail and preview generation), and signed URL generation are disabled in Sandbox and Release Preview environments. To enable these processes:

  1. Navigate to Setup → eXtendFiles → eXtendFiles Configuration. Please see Add eXtendFiles Configuration Page Link if this link isn't present in your environment.
  2. Navigate to eXtendFiles Settings → Advanced Settings, and the locate the ALLOW FILE MIGRATION/CONVERSION IN SANDBOX & RP ACCOUNTS setting.
  3. Check the box to enable file migration, file conversion, and signed URL generation processes in your Sandbox or Release Preview environment.
  4. Click Save to apply the changes.

Managing File Conversion Settings

To control thumbnail and preview generation for eXtendFiles in your Production environment, see Turn Off Generation of Preview and Thumbnail Images.

Frequently Asked Questions (FAQs)

Q: Will disabling file conversion affect existing previews and thumbnails?
A: No, disabling these settings only affects new file uploads. Existing previews and thumbnails will remain accessible.
Q: Can I enable file conversion for specific file types only?
A: No, the file conversion settings apply to all supported file types. You cannot selectively enable conversion for specific file types.
Q: Why is file conversion disabled by default in Sandbox and Release Preview?
A: This is to prevent unnecessary resource usage and storage consumption in non-production environments.