Version: eXtendFiles 1.7.0 and above
Audience: Administrator
Overview
This article explains how to manage file migration and file conversion settings in eXtendFiles in sandbox and release preview environments.
Configuration
Controlling File Conversion in Sandbox & Release Preview
By default, file migration and file conversion processes (thumbnail and preview generation) are disabled in Sandbox and Release Preview environments. To enable these processes:
- Navigate to Setup → eXtendFiles → eXtendFiles Configuration. Please see Add eXtendFiles Configuration Page Link if this link isn't present in your environment.
- Navigate to eXtendFiles Settings → Advanced Settings, and the locate the ALLOW FILE MIGRATION/CONVERSION IN SANDBOX & RP ACCOUNTS setting
- Check the box to enable file migration and file conversion processes in your Sandbox or Release Preview environment
- Click Save to apply the changes
Managing File Conversion Settings
To control thumbnail and preview generation for eXtendFiles in your Production environment, see Turn Off Generation of Preview and Thumbnail Images.
Frequently Asked Questions (FAQs)
Q: Will disabling file conversion affect existing previews and thumbnails?
A: No, disabling these settings only affects new file uploads. Existing previews and thumbnails will remain accessible.
Q: Can I enable file conversion for specific file types only?
A: No, the file conversion settings apply to all supported file types. You cannot selectively enable conversion for specific file types.
Q: Why is file conversion disabled by default in Sandbox and Release Preview?
A: This is to prevent unnecessary resource usage and storage consumption in non-production environments.