SuiteApp Version: 1.8.15 and above
Mobile App Version: 1.8.184 and above
Audience: Administrator

Use Case

  • Create eXtendMobile App Users so that they can log in to the eXtendMobile application.

Prerequisites

Before creating eXtendMobile App Users, you will need to create eXtendMobile App Roles. For information on creating roles, see Creating eXtendMobile Roles.

There are two types of roles that can be created and assigned to a user.
  1. An Administrator role (flagged with the eXtendMobile Admin permission).
  2. A non-administrator role.
Ensure that users are created with the appropriate role. Users assigned an administrator role can create, edit, or delete functions. Non-administrator roles can only run functions that have been configured for their role.

Summary

The eXtendMobile App Users is a custom record that associates NetSuite employee records with eXtendMobile logins and eXtendMobile App Roles.

The same employee record can be used to create multiple eXtendMobile App Users with different eXtendMobile App Roles depending on your use case.

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Creating eXtendMobile App Users

Go to eXtendTech → eXtendMobile → Mobile App Users → New.

  1. Employee
    Select the employee record who should be associated with this Mobile App User.
  2. Role
    Select the eXtendMobile App Role which should be associated with this Mobile App User.
  3. Username
    Define the username which will be used for logging into the eXtendMobile application.
  4. Pin
    Define the pin which will be used for logging into the eXtendMobile application.
Note:
  • Do not create multiple eXtendMobile App User records with the same username. Ensure that each username is unique to avoid any issues when logging into the eXtendMobile application.
  • It is possible to reset a user's pin, but it is not possible to retrieve an existing pin.