Version: eXtendMobile 1.12.897 and above
Audience: Administrator, User

Overview

Use this article to confirm the minimum supported operating system and browser requirements for eXtendMobile on iOS, Android, and web (browser).

iOS (eXtendMobile app)

  • Minimum supported iOS version: iOS 15.6

Installation

  • Install eXtendMobile from the Apple App Store.
  • Direct downloads and sideloading are not supported.

Android (eXtendMobile app)

  • Minimum supported Android version: Android 8

Installation

  • Install eXtendMobile from the Google Play Store.
  • Direct downloads and sideloading are not supported.

Mobile device scanning and image capture

Camera-based scanning and image capture

  • A camera is required.

Hardware-based scanners

  • Compatibility varies depending on the scanner and how it is implemented (for example, Bluetooth HID vs. vendor SDK integration).
  • Known brands/models that are compatible with eXtendMobile:
Brand
Model
Tested with
Notes
Zebra
TC77
Android

Web (browser)

  • Supported browser: Latest 2 versions of Google Chrome.

Notes about other browsers

  • Edge and Firefox generally work for the same use cases as Google Chrome.
  • Behavior can vary depending on your environment.

Frequently asked questions (FAQs)

Q: Can I install the iOS or Android app via a direct download (APK / IPA) or an MDM tool?
A:
eXtendMobile is only supported when installed from the Apple App Store or Google Play Store.

  • Sideloading is not supported.
  • MDM tools that push installs from the Apple App Store or Google Play Store should work.