Version: eXtendMultiFulfillment
all versions
Audience: All
If you're unable to see the Multifulfill button on a sales order, this could be due to
a variety of factors. Below, we've outlined
the most common reasons:
- Shipment Status: If the status of
all shipments are shipped, the
Multifulfill button will not appear.
- Sales Order Status: A sales order
that has been fully shipped and billed
will not display the Multifulfill
button.
- Pre-fulfillment Records: The
Multifulfill button won't appear if there
are no pre-fulfillment records uploaded on
the sales order. You can either import or
manually enter pre-fulfillment records.
Please refer to our guides How
to Import Pre-Fulfillment Records and How
to Manually Enter Pre-Fulfillment
Records for more
information.
- Processed Pre-fulfillments: If all
uploaded pre-fulfillments have been
processed and linked to item fulfillments,
the Multifulfill button will not be
displayed.