Version: eXtendMobile SuiteApp 1.12.172 and above, eXtendMobile 1.12.788 and above
Audience: eXtendMobile Admin,
eXtendMobile User
Before you Start
- Subdomain
You will need the subdomain which has been configured by your NetSuite Administrator - Credentials
You will need either:- An eXtendMobile username and
password from your NetSuite
Administrator, or
- Your Single-Sign-On (SSO)
credentials if your organization
uses SSO with Microsoft
- An eXtendMobile username and
password from your NetSuite
Administrator, or
Login to eXtendMobile
When opening eXtendMobile, the
following login screen will be
shown:

Standard Login
To login into the eXtendMobile application
using standard authentication, specify the
field values below after opening the
eXtendMobile application:
- Subdomain
Enter the subdomain provided by your NetSuite Administrator. Use all lowercase letters for the subdomain - Username
Enter the username provided by your NetSuite Administrator - Password
Enter the password provided by your NetSuite Administrator
Single-Sign-On (SSO) Login
If your organization has configured
Single-Sign-On with Microsoft, follow
these steps:
- Subdomain
Enter the subdomain provided by your NetSuite Administrator - Tap the "Microsoft" option under "OR
LOGIN WITH"
- Enter your Microsoft credentials when
prompted
For the best SSO login experience, we recommend using the Microsoft Authenticator app.
Frequently Asked Questions
(FAQs)
- What do I need to login to
eXtendMobile?
- For standard login:
- The subdomain configured by your NetSuite
Administrator
- Your eXtendMobile username
- Your eXtendMobile password
- For SSO login:
- The subdomain configured by your NetSuite
Administrator
- Your Microsoft credentials
- Where can I get my login
credentials?
- For standard login, your NetSuite
Administrator will provide you
with your subdomain, username, and
password
- For SSO login, use your existing
Microsoft credentials along with
the subdomain provided by your
NetSuite Administrator
- What should I do if I forget my
password?
- For standard login: Reset
your password or contact your NetSuite Administrator to reset your credentials
- For SSO login: If you forget your
Microsoft password, contact your
Microsoft Administrator to reset
your credentials