Version: eXtendMobile SuiteApp 1.12.178 and above, eXtendMobile 1.12.807 and above
Audience: eXtendMobile Admin,
eXtendMobile User
Before you Start
- Subdomain or login URL
- You will need the
subdomain which has been configured by
your NetSuite Administrator if logging in to the eXtendMobile app, or
- You will need the login URL if logging in to eXtendMobile Web
- Credentials
You will need either:- An eXtendMobile username and
password from your NetSuite
Administrator, or
- Your Single-Sign-On (SSO)
credentials if your organization
uses SSO with Microsoft
- An eXtendMobile username and
password from your NetSuite
Administrator, or
Login to eXtendMobile app
When opening eXtendMobile, the
following login screen will be
shown:

Standard Login
To login into the eXtendMobile application
using standard authentication, specify the
field values below after opening the
eXtendMobile application:
- Subdomain
Enter the subdomain provided by your NetSuite Administrator. Use all lowercase letters for the subdomain - Username
Enter the username provided by your NetSuite Administrator - Password
Enter the password provided by your NetSuite Administrator
Single-Sign-On (SSO) Login
If your organization has configured
Single-Sign-On with Microsoft, follow
these steps:
- Subdomain
Enter the subdomain provided by your NetSuite Administrator - Tap the "Microsoft" option under "OR
LOGIN WITH"
- Enter your Microsoft credentials when
prompted
For the best SSO login experience, we recommend using the Microsoft Authenticator app.
Login to eXtendMobile Web
When opening eXtendMobile Web, the
following login screen will be
shown:

Standard Login
To login into the eXtendMobile application
using standard authentication, specify the
field values below after opening the
eXtendMobile application:
- Username
Enter the username provided by your NetSuite Administrator - Password
Enter the password provided by your NetSuite Administrator
Single-Sign-On (SSO) Login
If your organization has configured
Single-Sign-On with Microsoft, follow
these steps:
- Tap the "Microsoft" option under "OR
LOGIN WITH"
- Enter your Microsoft credentials when
prompted
For the best SSO login experience, we recommend using the Microsoft Authenticator app.
Frequently Asked Questions
(FAQs)
- What do I need to login to
eXtendMobile?
- For standard login:
- The subdomain configured by your NetSuite
Administrator
- Your eXtendMobile username
- Your eXtendMobile password
- For SSO login:
- The subdomain configured by your NetSuite
Administrator
- Your Microsoft credentials
- Where can I get my login
credentials?
- For standard login, your NetSuite
Administrator will provide you
with your subdomain, username, and
password
- For SSO login, use your existing
Microsoft credentials along with
the subdomain provided by your
NetSuite Administrator
- What should I do if I forget my
password?
- For standard login: Reset
your password or contact your NetSuite Administrator to reset your credentials
- For SSO login: If you forget your
Microsoft password, contact your
Microsoft Administrator to reset
your credentials