SuiteApp Version: eXtendMobile 1.12 and above
Mobile App Version: eXtendMobile 1.12 and above
Audience: eXtendMobile Admin, eXtendMobile User

Use Case

  • Log into eXtendMobile.
  • Log out of eXtendMobile.

Before you Start

  1. Subdomain
    You will need the subdomain which has been configured by your NetSuite Administrator.
  2. Credentials
    You will need an eXtendMobile username and password from your NetSuite Administrator.

Login to eXtendMobile

To login into the eXtendMobile application, specify the field values below after opening the eXtendMobile application.
  1. Subdomain
    Enter the subdomain provided by your NetSuite Administrator.
    Use all lowercase letters for the subdomain.
  2. Username
    Enter the username provided by your NetSuite Administrator.
  3. Password
    Enter the password provided by your NetSuite Administrator.

If you want to change the advanced settings, tap Advanced Login Settings:
  1. NetSuite Timeout (ms)
    The NetSuite Timeout (ms) in defined in milliseconds. This is not a required field but can be used to shorten or extend the NetSuite timeout, as needed. If no value is specified, 180,000 will be used as the default value.
  2. Recent Action Row Count
    Specify the number of rows to be shown in the Recent Actions list.

Once logged in, you will be redirected to the eXtendMobile homescreen.

View Current Role

To view the role assigned you, tap the menu icon and then tap the user tile.
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Logout of eXtendMobile

To logout of the eXtendMobile application, navigate to your eXtendMobile homescreen, tap the user icon, and then tap "Logout".

1. Tap the user icon.
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2. Tap "Logout".
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Frequently Asked Questions (FAQs)

  1. What do I need to login to eXtendMobile?
    You need three things to login:
    1. The subdomain configured by your NetSuite Administrator. Note that you should use all lowercase letters when entering a subdomain name.
    2. Your eXtendMobile username
    3. Your eXtendMobile password
  2. Where can I get my login credentials?
    Your NetSuite Administrator will provide you with your subdomain, username, and password.
  3. What should I do if I forget my password?
    If you forget your password, contact your NetSuite Administrator. They can help you reset your password.